Apprentice Business Administrator x 4 (Level 2) - Weston-super-Mare

Contract type
Working Pattern
Full time
Dates that interviews will take place
W/C 03rd December 2018
£7.50 per hour + Bonus + Benefits
Summary of vacancy

Do you want a career in Business Administration?

You can help create a greener UK

A greener, more environmentally-friendly UK is possible – and we’re making it happen.

As an Apprentice Business Administrator at SUEZ, Recycling and Recovery UK, you’ll support the business in several areas, including customer services,and mobilisation. You will also perform general administration duties.

Our Business Administration Apprenticeship roles are brand new for 2018, offering the candidate a great opportunity to learn and develop with SUEZ as a company.

What will I be doing?

  • Be the first and main point of contact for all new and existing customer enquiries, taking incoming calls and emails from both Internal and External customers
  • Deliver first time resolutions where possible and collaborate with internal departments to obtain appropriate information to resolve the matter for the customer
  • Log inbound/outbound call details in the call handling system for audit purposes
  • The responsibility to deliver accurate contract information to ensure all services are accurately set up on internal billing systems
  • To support in maintaining and competing works orders within our customer portals where required
  • To support on providing customer data such as reports, waste transfer notes and other copy documents for compliance
  • Be responsible for the group email inbox and deal with/re-direct any enquiries accordingly
  • Carry out filing, scanning and general organisational tasks for the team

What are the requirements/qualifications?

  • Ideally the job holder will have some previous administration experience and must be computer literate; able to use databases and Microsoft Office to at least an intermediate level
  • GCSE Maths and English Language at Grade C or above.
  • Excellent communication and listening skills
  • They will be required to complete tasks to deadlines in a busy environment and have excellent organisational skills. 
  • Some experience of problem solving and dealing with internal and external customers helpfully and courteously would also be advantageous.
  • Work well as part of a team but can also work on their own using their own initiative

Our approach

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK.

We are proud of our fantastic opportunities for personal growth and development as we continue to build and grow our forward thinking company and you could play a key part in our success.

A friendly and supportive place that you will love to work, we believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please telephone our recruitment helpline on 01934 524070.


About the role


Closing Date