Customer Relations Executive - Crawley/Sittingbourne

Contract type
Working Pattern
Full time
Dates that interviews will take place
Interviews will be arranged locally
£26,938 - £30,979 + company car
Summary of vacancy

Experienced Customer Relations / Retention Executive? You can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.

As a Customer Relations Executive at SUEZ, recycling and recovery UK, you’ll be contributing to an ever growing established recycling and recovery company that’s helping customers reduce their impact on the environment, conserve natural resources and reduce landfill.

What will I be doing?

  • Your challenge will be to develop and grow our customer portfolio, making sure existing clients are happy, new clients come on board and net margin improvement is achieved.
  • You will also be expected to pro-actively identify existing customers that have requirements for additional services, systematically contact those customers to organise waste audits to assist in their choices on their waste management solution – upselling of additional services.
  • You’ll report to a Customer Relations Manager and tackle several key tasks: building strong, trusting relationships with customers; maintaining good links with our operational partners; a strong focus on customer retention and managing churn levels.
  • We’ll also expect you to make sure any new customer is brought on board professionally, with new business implemented smoothly.
  • If you haven’t worked in the waste industry before, don’t worry. We’re looking for a sharp, computer-literate person who can negotiate effectively and manage customers, drawing on strong communication skills.

If you’ve ticked all the boxes and know how to give customers a positive experience, we’d like to hear from you.

What are the requirements?

Driving licence is required

Our approach

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ, recycling and recovery UK.

We are proud of our fantastic opportunities for personal growth and development as we continue to build and grow our forward thinking company and you could play a key part in our success.

A friendly and supportive place that you will love to work, we believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

SUEZ Recycling & Recovery UK is an equal opportunities employer.

To find out more or apply, please complete the application form and attach your CV.
If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please email us at

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About the role


Closing Date