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Customer Support Officer - 9 month Fixed Term Contract

This vacancy has now expired, and is not accepting any new applications.
Contract type
Maternity cover
Working Pattern
Full time
Location
Landor Street, Birmingham
Dates that interviews will take place
TBC
Salary
From £17,037
Summary of vacancy

Good with people and great working in a team? You can help create a greener UK

A greener, more environmentally-friendly UK is possible – and we’re making it happen. As a Customer Support Officer at SUEZ recycling and recovery UK, you’ll be contributing to an ever growing established recycling and recovery company that’s helping customers reduce their impact on the environment, conserve natural resources and reduce landfill.

About the role

What will I be doing as a Customer Support Officer?

Whenever our customers need to talk to us, you’ll be the person they speak to. In fact, you’ll be the first point of contact for clients in your region, dealing with requests, queries and tasks large and small. At the same time, you’ll make sure that all admin is dealt with quickly and efficiently, in line with our procedures. Your aim is to give every customer the best possible experience so that they’re happy with our service and loyal to SUEZ, recycling and recovery UK  – helping our business to succeed and grow. You’ll report to the Customer Relations Manager and be part of a friendly, close-knit team. 

 

This is a 9 month fixed term maternity cover contract.

What will I be doing?

What are the requirements? (experience and qualifications)

Clearly, you need to be good with people and happy resolving queries and problems. It’s the sort of job that suits approachable, helpful people who can express themselves well.  You also need to be professional and efficient – ready to deal with tasks swiftly and accurately. Previous admin experience would be ideal, but it isn’t essential. What’s more important is the ability to build strong customer relationships plus basic qualifications: GCSE Maths and English (or equivalent). Knowledge of the waste management industry would be fantastic but again, this is not obligatory. 

What are the requirements?

Our approach

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ, recycling and recovery UK.

We are proud of our fantastic opportunities for personal growth and development as we continue to build and grow our forward thinking company and you could play a key part in our success.

A friendly and supportive place that you will love to work, we believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

SUEZ, recycling and recovery UK formerly SITA UK.

To find out more or apply, please complete the application form and attach your CV.

If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please telephone our recruitment helpline on 01934 524070.

Closing Date
13/09/2017
This vacancy has now expired, and is not accepting any new applications.